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Terms & Policies

General

Ticketspresto.com acts as an intermediary between buyers and ticket sellers ("TICKET SELLERS") to facilitate the purchase and sale of event tickets, and as such is not directly involved in the actual ticket sale transaction between the buyers and TICKET SELLERS. The following are the rules or "TERMS" that govern use of the Ticketspresto.com Web Site ("Ticketspresto.com") by USER, the USER of the Ticketspresto.com ("USER"). By using or visiting the Ticketspresto.com, USER expressly agrees to be bound by these TERMS and to follow these TERMS and all applicable laws and regulations governing the Ticketspresto.com. Ticketspresto.com reserves the right to change these TERMS at any time, effective immediately upon posting on the Ticketspresto.com. If USER violates these TERMS Ticketspresto.com may terminate USER's access to the Ticketspresto.com, bar USER from future use of the Ticketspresto.com, cancel USER's ticket order, and/or take appropriate legal action against USER.

Above Face Value.

Tickets sold through Ticketspresto.com are often obtained through secondary market TICKET SELLERS and are being resold, in many cases, above the price or "face value" listed on the ticket. All ticket prices include additional service charges and handling fees as defined on each order. Ticketspresto.com and its TICKET SELLERS are not directly affiliated with any performer, sports team, or venue; and Ticketspresto.com does not act as a primary sale box office, unless otherwise stated. By agreeing to these TERMS, USER agrees that the purchase price for tickets on their order does not reflect the original purchase price of the ticket and may be either higher or lower than the original purchase price.

Orders

Orders placed through Ticketspresto.com will be fulfilled by one of our network of participating TICKET SELLERS. Contact information for the TICKET SELLER who fulfills USER's order (hereinafter known as "FULFILLER") will be provided to USER upon completion of the purchase process. If this information is lost, USER may contact customer support to retrieve information about the order.

All sales are final

Since tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges or cancellations. If an event is postponed, tickets will be honored for the rescheduled date. New tickets will not need to be issued. If an event is cancelled without a rescheduled date, User will need to contact the FULFILLER for a refund. The FULFILLER may require the User to return the supplied tickets at User's expense before receiving any refund User is entitled to due to cancellation. Ticketspresto.com is not responsible for providing or securing this refund for User. Any shipping and handling charges are not refundable. Neither Ticketspresto.com nor the FULFILLER will issue exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets. When User receives tickets, User should keep them in a safe place. Please note that direct sunlight or heat may damage tickets.

Pricing

All prices are in United States Dollars (USD) unless otherwise specifically stated. Ticketspresto.com cannot confirm the price of an item until after an order is completed by USER; however, the Fulfiller does NOT charge User credit card until after the tickets has been secured at the agreed price. Despite Ticketspresto.com's best efforts, a small number of the items listed on the Ticketspresto.com may be priced incorrectly. If the FULFILLER discovers an item's correct price is higher than the stated price, the FULFILLER will either complete the order at the original price, contact USER to inform them of different price with an option to purchase, or cancel USER's order and notify USER of such cancellation.

Taxes

Prices stated on the Ticketspresto.com do not include any state or other local taxes that may apply to USER's order. TICKET SELLERS may collect sales tax as is appropriate for their locality.

Credit Card Charges

USER's credit card will be charged by the FULFILLER responsible for fulfilling their order and not Ticketspresto.com. If USER have any questions about charges on User credit card statement, feel free to contact customer support or to direct User question to FULFILLER responsible for completing the ticket order. FULFILLER may charge or authorize USER'S credit card in advance of confirming ticket availability. If tickets are ultimately found to be unavailable, the USER'S credit card will not be charged or USER will receive a full refund for the charged amount.

Event Listings

Ticketspresto.com does not guarantee the accuracy of event information on Ticketspresto.com including but not limited to event name, event location or venue, event start time, or event date.

Ticket Holder Behavior Policy

The USER agrees to abide by all rules and policies of the venue where the event is located relating to conduct and behavior. Should the USER be ejected from the event for failure to abide by the venue's rules and policies, USER shall be subject to all applicable fines and legal or other expenses associated with the ejection. Further, should the ejection result in the loss of the TICKET SELLER's right to use any other season tickets at that venue, or the right to purchase other tickets from that venue, USER shall be held liable for all reasonable costs, expenses, and losses associated with said loss, including but not limited to all direct, indirect, vicarious, consequential, exemplary, incidental, special or punitive damages, including lost profits.

Ticket Availability

Occasionally tickets ordered may no longer be available at the price or in the quantity originally ordered at the time the order is received. If equivalent or better seat locations are available at the same price, the Fulfiller will fill the order with the alternative seat locations. If no alternates are available, either the User's credit card will not be charged at all or the entire amount will be refunded, and User will be notified that the ticket request has been rejected.

Fraudulent Use

In order to protect our USERs from fraud, a USER may be required to provide additional proof of identify on any order. Proof of identity may include but is not limited to a signed credit card authorization and/or photocopies of public documents such as a state driver's license or federal passport. Shipping. All orders are shipped to USER using the delivery method chosen for the order. All shipments are to the billing address of USERS credit card (no exceptions). Most orders are shipped the same business day in which they are received. Orders placed after business hours may be shipped on the next business day. Shipments may require direct signature at the point of delivery.

Delayed Shipment

For certain events including but not limited to the following: all off-season orders for professional sporting leagues, concerts, and Las Vegas events tickets may not be available for immediate shipment. In these situations tickets may be marked with an estimated ship date. USER will be provided with account access information that will allow them to view the status of their order and tracking information, if available, after purchase. In the case where tracking information is not available USER may contact a representative of the FULFILLER for shipment information or an estimated delivery date. Tickets will be shipped when available, and choice of an expedited delivery method does not guarantee that tickets will be shipped immediately.

International Shipping

Customers outside of the United States must choose an International Delivery option. If a domestic shipping option is chosen for an order to be shipped outside the United States, the shipping cost will be adjusted by the FULILLER after the order is placed to use the International Rate.

Delivery Verification

If USER specifies a shipping address that does not allow for Delivery Verification, such as a Post Office Box, USER may be required to pay an additional fee to cover the additional risks associated with this type of order. If such a shipping address is used, the FULFILLER will, at their discretion, either contact USER about the additional fee prior to shipping or cancel User order and notify USER of such cancellation.

Permitted Use

USER agrees that USER is only authorized to visit, view and to retain a copy of pages of this Ticketspresto.com for USER's own personal use, and that USER shall not duplicate, download, publish, modify or otherwise distribute the material on this Ticketspresto.com for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise for USER's personal use, unless otherwise specifically authorized by Ticketspresto.com to do so. The content and software on this Ticketspresto.com is the property of Ticketspresto.com and/or its suppliers and is protected by U.S. and international copyright laws.

Links

The Ticketspresto.com may automatically produce search results that reference or link to third party site throughout the World Wide Web. Ticketspresto.com has no control over these Ticketspresto.coms or the content within them. Ticketspresto.com cannot guarantee, represent or warrant that the content contained in the Ticketspresto.coms is accurate, legal and/or inoffensive. Ticketspresto.com does not endorse the content of any third party Ticketspresto.com, nor do we warrant that they will not contain viruses or otherwise impact USER's computer systems. By using the Ticketspresto.com to search for or link to another Ticketspresto.com, USER agrees and understands that USER may not make any claim against Ticketspresto.com for any damages or losses, whatsoever, resulting from use of the Ticketspresto.com to obtain search results or to link to another Ticketspresto.com. If USER experiences a problem with a link from the Ticketspresto.com, please notify customer support and we will investigate USER's claim and take any actions we deem appropriate at our sole discretion.

Violation of the Terms

Ticketspresto.com, in its sole discretion, and without prior notice, may terminate USER's access to the Ticketspresto.com, cancel USER's ticket order or exercise any other remedy available to it. USER agrees that monetary damages may not provide a sufficient remedy to Ticketspresto.com for violations of these terms and conditions and USER consents to injunctive or other equitable relief for such violations. Ticketspresto.com may release USER information by operation of law, if the information is necessary to address an unlawful or harmful activity against Ticketspresto.com. Ticketspresto.com is not required to provide any refund to USER if USER are terminated as a USER of this Ticketspresto.com.

Intellectual Property Information

For purposes of these TERMS, CONTENT is defined as any information, communications, software, photos, video, graphics, music, sounds, and other material and services that can be viewed by users on our site. This includes, but is in no way limited to, message boards, chat, and other original content. By accepting these TERMS, USER acknowledge and agree that all CONTENT presented to USER on this site is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of Ticketspresto.com and/or its Affiliates. USER are only permitted to use the CONTENT as expressly authorized by us or the specific CONTENT provider. Except for a single copy made for personal use only, USER may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this site in any form or by any means without prior written permission from us or the specific CONTENT provider, and USER are solely responsible for obtaining permission before reusing any copyrighted material that is available on this site. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. Neither we or our Affiliates warrant or represent that User use of materials displayed on, or obtained through, this site will not infringe the rights of third parties. All other trademarks or service marks are property of their respective owners. Nothing in these TERMS grants USER any right to use any trademark, service mark, logo, and/or the name of Ticketspresto.com or its Affiliates.

Ticketspresto.com reserves the right to terminate the privileges of any USER who uses this Ticketspresto.com to unlawfully transmit or receive copyrighted material without a license or express consent, valid defense or fair use exemption to do so. After proper notification by the copyright holder or its agent to us, and confirmation through court order or admission by the USER that they have used this Ticketspresto.com as an instrument of unlawful infringement, we will terminate the infringing USERS' rights to use and/or access to this Ticketspresto.com. We may, also in our sole discretion, decide to terminate a USER's rights to use or access to the Ticketspresto.com prior to that time if we believe that the alleged infringement has occurred.

Disclaimers

Ticketspresto.com MAKES NO ASSURANCES THAT THE Ticketspresto.com WILL BE ERROR-FREE, UNINTERRUPTED, OR PROVIDE SPECIFIC RESULTS FROM USE OF THE Ticketspresto.com OR ANY Ticketspresto.com CONTENT, SEARCH OR LINK THEREIN. THE Ticketspresto.com AND Ticketspresto.com CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. Ticketspresto.com MAKES NO ASSURANCES THAT FILES USER ACCESSES OR DOWNLOADS FROM THE Ticketspresto.com WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. Ticketspresto.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED INCLUDING ALSO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ticketspresto.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS Ticketspresto.com, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, VICARIOUS, INCIDENTAL, SPECIAL, PUNITIVE, LOSS OF BUSINESS OR LOSS OF PROFITS OR CONSEQUENTIAL DAMAGES, WHETHER BASED UPON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE, PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Ticketspresto.com DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTY USERS, Ticketspresto.com USERS, ADVERTISERS AND/OR SPONSORS ON THE Ticketspresto.com, IN CONNECTION WITH THE Ticketspresto.com SERVICE OR OTHERWISE RELATED TO USER USE OF THE Ticketspresto.com AND/OR THE Ticketspresto.com SERVICE. Ticketspresto.com IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS OR FAILURE TO ACT OF ANY TICKET BROKER, VENUE, PERFORMER, PROMOTER OR OTHER THIRD PARTY IN CONNECTION WITH OR REFERENCED ON THE Ticketspresto.com.

Limitation on Liability

Except in jurisdictions where such provisions are restricted, in no event will Ticketspresto.com be liable to USER for any indirect, vicarious, consequential, exemplary, incidental, special or punitive damages, including lost profits, even if Ticketspresto.com has been advised of the possibility of such damages. USER further agrees that the maximum available remedy on any successful claim is a refund of the amount paid by the USER when placing an order through Ticketspresto.com.

Indemnity

USER agrees to indemnify and hold Ticketspresto.com, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of USER's use of the Ticketspresto.com, including also USER's use of the Ticketspresto.com to provide a link to another site or to upload content or other information to the Ticketspresto.com.

Governing Law

USER agrees that any controversy or claim arising out of or relating to the use of Ticketspresto.com will be governed by the laws of the State of Connecticut without regard to its conflict of law provisions. User agrees to personal jurisdiction by venue in the state and federal courts of the State of Connecticut, Tolland County.

Arbitration

Any controversy or claim arising out of or relating to the use of the Ticketspresto.com, or any alleged breach of these policies, shall be resolved through binding arbitration in the jurisdiction of Ticketspresto.com's headquarters, Tolland County, Connecticut, and administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules including the Optional Rules for Emergency Measures of Protection. Any award issued through arbitration is enforceable in any court of competent jurisdiction.

Force Majeure

Ticketspresto.com shall not be deemed in default or otherwise liable under these rules and policies due to its inability to perform its obligations by reason of any fire, earthquake, flood, substantial snowstorm, epidemic, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, cyber-terrorism, embargo, war, act of God, or any municipal, county, state or national ordinance or law, or any executive, administrative or judicial order (which order is not the result of any act or omission which would constitute a default hereunder), or any failure or delay of any transportation, power, or communications system or any other or similar cause not under Ticketspresto.com'S control (hereinafter all of the foregoing is collectively referred to as FORCE MAJEURE). Notwithstanding the foregoing, Ticketspresto.com shall be permitted to terminate this Agreement with or without notice to the USER in the event that USER is prevented from performing hereunder due to FORCE MAJEURE.

Registration

Certain areas of the Ticketspresto.com are provided solely to registered USERs of the Ticketspresto.com. Any USER registering for such access agrees to provide true and accurate information during the registration process. Ticketspresto.com reserves the right to terminate the access of USERs should Ticketspresto.com know, or have reasonable grounds to suspect that a USER has entered false of misleading information during the registration process. ALL REGISTERED USERS MUST BE OVER EIGHTEEN (18) YEARS OF AGE. Children under the age of eighteen (18) shall not be permitted to register. Ticketspresto.com reserves the right to require valid credit card information as proof of legal age. Ticketspresto.com maintains a strict online Privacy Policy and will not sell or provide USER credit card information to third parties.

USER Account

USER will select a username and password as part of the registration process. All USER account pages are protected with Secure Socket Layer (SSL) encryption. USER is fully responsible for maintaining the confidentiality of their username and password. USER agrees to immediately notify customer support should USER know, or have reasonable grounds to suspect, that the username or password have been compromised. Ticketspresto.com shall not be responsible for USER's failure to abide by this paragraph. Ticketspresto.com may, in its sole discretion, terminate the USER's account for any reason. Under no circumstances shall Ticketspresto.com be liable to any USER or third party for termination of a USER's account.

Third Party Advertisers

Ticketspresto.com may allow third party advertisers to advertise on the Ticketspresto.com. Ticketspresto.com undertakes no responsibility for USER's dealings with, including any on-line or other purchases from, any third party advertisers. Ticketspresto.com shall not be responsible for any loss or damage incurred by USER in its dealings with third party advertisers.

Privacy Policy

This privacy policy, herein referred to as the Privacy Policy, covers Ticketspresto.com's treatment of personal or personally identifiable information, herein referred to as Personal Information, that may be collected when USER is on the Ticketspresto.com and when USER uses Ticketspresto.com services. This Privacy Policy does not apply to the practices of companies or individuals that Ticketspresto.com does not own or exercise supervisory control over, or to third party advertisers on the Ticketspresto.com. This Privacy Policy discloses the privacy practices for http://www.Ticketspresto.com. It applies solely to information collected by this website. This Privacy Policy will notify USER of the following:

1. What personally identifiable information is collected from USER through the web site, how it is used, and with whom it may be shared.
2. What choices are available to USER regarding the use of USER data.
3. The security procedures in place to protect the misuse of USER information.
4. How USER can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this Ticketspresto.com. We only have access to or collect information that USER voluntarily give us via email or other direct contact from USER. We do not sell or rent this information to anyone.

We will use USER information to respond to USER regarding the reason USER contacted us. We will not share USER information with any third party outside of our organization, other than as necessary to fulfill USER request, e.g. to ship an order. Unless USER ask us not to, we may contact USER in the future to tell USER about specials, new products or services, or changes to this privacy policy.

Ticketspresto.com will respond to a verified law enforcement, or other governmental department request or subpoena relating to a criminal investigation or alleged illegal activity. In such events, Ticketspresto.com will disclose information relevant to the investigation such as name, city, state, zip code, telephone number, email address, fraud complaints, and credit card information. Ticketspresto.com reserves the right to report to law enforcement agencies any activities that it believes, in good faith, to be unlawful.

USER Access to and Control Over Information

USER can do the following, at any time, by contacting us via the email address or phone number given on our website:

  • Opt out of any future contact from us;
  • See what data we have about USER, if any;
  • Change or correct any data we have about USER;
  • Have us delete any data we have about USER; and
  • Express any concern USER has about our use of USER data.

Security

We take precautions to protect USER information. When USER submits sensitive information via the website, USER information is protected both online and offline.
Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. USER can verify this by looking for a closed lock icon at the bottom of USER web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect USER information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.

If USER feels that we are not abiding by this Privacy Policy, USER should contact customer support immediately.

Service and Advertising Emails

Ticketspresto.com may send USER several service related emails to the email address given when placing an order. These include a confirmation email with details of USER'S order, a pre-event email reminder about the event to be attended, and a post-event email gathering feedback on the USER'S experience. When USER places an order, Ticketspresto.com will also add USER to our weekly mailing list to be informed of upcoming events. USER can opt out of these emails at any time by notifying customer support.

Amendments

Ticketspresto.com reserves the right to amend this policy at any time. Ticketspresto.com will contact registered USERs by email or shall post a notice of changes in its Ticketspresto.com, when and if the terms of this policy are amended.